FAQS

GENERAL FAQS

• By purchasing Belle Isle products through this site, you verify that you are 21+ years of age.
• Customers may order a maximum of 6 bottles of moonshine and 12 4-packs of canned cocktails a month.

SHIPPING

• We can only ship products to Virginia addresses.
• Orders are shipped UPS Ground and will typically arrive between 1-3 business days of ordering. A tracking number will be provided!
• Orders over $70 automatically qualify for free shipping!

LOCAL DELIVERY

• Delivery Hours: Monday - Sunday, between 2 and 6 PM
• If you would like to tip your delivery driver, you can do so when placing your order online before you check out!
• For orders that qualify for local delivery, we will deliver next day!
• We deliver to a 3-zone radius from our distillery in Manchester:

*For orders outside of these zones, just select SHIPPING at checkout instead!

PICKUP

• Pickup Hours: Monday - Friday, 10 - 4 PM // Saturday, 12 - 3 PM
• Orders can be picked up from our distillery located at:
  615 Maury Street
  Richmond, VA 23224
  *The distillery entrance can be accessed through the parking lot entrance on Everett Street, located between 6th and 7th St.