FAQS

GENERAL FAQS

• By purchasing Belle Isle products through this site, you verify that you are 21+ years of age.
• Customers may order a maximum of 6 bottles of moonshine and 12 4-packs of canned cocktails a month.

SHIPPING

• We can only ship products to Virginia addresses.
• Orders are shipped UPS Ground and will typically arrive between 1-3 business days of ordering. A tracking number will be provided!
• Orders over $75 automatically qualify for free shipping!

LOCAL DELIVERY

• Delivery Hours: Monday - Saturday, between 2 and 6 PM
• If you would like to tip your delivery driver, you can do so when placing your order online before you check out!
• Orders over $75 automatically qualify for free delivery!
• We deliver to a 3-zone radius from our distillery in Manchester:

Zone 1	23220, 23224, 23221, 23225, 23226, 23230, 23219, 23222	$4.99
Zone 2	23223, 23227, 23228, 23229, 23294, 23235, 23234	$6.99
Zone 3	23060, 23233, 23238, 23059, 23113, 23236, 23114, 23112, 23231	$8.99

*For orders outside of these zones, just select SHIPPING at checkout instead!

PICKUP

• Pickup Hours: Monday - Friday, 10 - 4 PM // Saturday, 12 - 3 PM
• Orders can be picked up from our distillery located at:
  615 Maury Street
  Richmond, VA 23224
  *The distillery entrance can be accessed through the parking lot entrance on Everett Street, located between 6th and 7th St.