GENERAL FAQS

• By purchasing Belle Isle products through this site, you verify that you are 21+ years of age.
• Customers may order a maximum of 6 bottles of moonshine and 12 4-packs of canned cocktails a month.

DISTILLERY/PICKUP

• Distillery + Pickup Hours: Monday - Friday, 10 - 4 PM // Saturday, 12 - 3 PM
• Orders can be picked up from our distillery located at:
  615 Maury Street
  Richmond, VA 23224
  *The distillery entrance can be accessed through the parking lot entrance on Everett Street, located between 6th and 7th St.
• We currently do not offer tastings at the Distillery and products cannot be purchased on-site. You must place your order online before picking up!

SHIPPING

• We can only ship products to Virginia addresses on this site. If you're looking to ship outside Virginia, head to our other site here!
• Our deliveries require an adult signature! You must be present with a valid ID to receive your shipment.
• We cannot ship to PO Boxes.
• Orders are shipped UPS Ground and will typically arrive between 3-5 business days of ordering. A tracking number will be provided!
• Orders over $75 automatically qualify for free shipping!

LOCAL DELIVERY

• Delivery Hours: Monday - Saturday, between 3 and 6 PM
• Our deliveries require you to be present with a valid ID to receive your order. The driver will knock on your door or call you at the phone number associated with your order when attempting delivery.
• If you would like to know where your delivery is, you can call our delivery partner Richmond Express at 804-788-8080 with your name and order number after 3pm on your selected delivery date.
• Orders over $75 automatically qualify for free delivery!
• We deliver to a 3-zone radius from our distillery in Manchester:

*For orders outside of these zones, just select SHIPPING at checkout instead!